FAQ

Graphic, Web site and Logo Design

We realize that for some, working with a graphic/website design agency may be a new experience, and therefore a little daunting. Linkz Media provide a fully transparent design service, and don’t believe in trying to baffle clients. Below are some of the most frequently asked questions from customers.

I have a computer and Microsoft Word, why do I need to use a graphic design company?

Your branding and marketing materials are often the first point of contact with potential customers. Potential clients will “judge a business by its cover”. A design agency will produce marketing materials that will help to impress upon potential customers the professionalism of your company/organization and the service you offer. By producing your own marketing materials you run the risk of appearing amateurish and/or cheap meaning the loss of potential customers. Also, producing your own material can lead to costly setup fees and complications when it’s time to print your material thus costing you more in the long run.

What do you charge for graphic design services?

Prices depend on many variants, but you can be sure you are getting a great value for your design project. Standard Design charges starts $45 and go up depending on complexity and time. Standard websites start at $450 and e-commerce starts at $650 and go up depending on complexity and function. We often give package deals so your best bet will be to contact us and see what we can do for you.

What is a logo/wordmark?

A logo is a combination of characters, fonts, images and/or graphics creating a single design used to identify an individual, business, company, organization, team or school. The logo is typically a visual image used as a company trade mark or instead of the company name. When consisting solely of stylized textual elements, such symbols are referred to as logotypes or wordmarks.

Who owns the copyright for the designs you produce?

Copyright for logo and web design work carried out by Linkz Media transfers to the client as soon as the balance has been settled in full. We own the rights to any creative concepts not chosen.

We do, however, reserve the right to use any work for promotional purposes.

What format is given for logos?

YES, you get EPS (vector), jpeg, png, and PDF format for logos. Our logo design can be used to complete stationery and brand marketing.

Actual marketing material like flyers, business cards etc the format given is JPGs.

Do i get the artwork files?

How am i the client involved in the process?

As a small business, we listen to our clients from the start. We encourage the client to bring in any samples, color combinations/swatches, doodles and ideas they may have to help us get an idea of style before starting to work with clients. During the design process, the client is asked to approve certain colors, certain and fonts before work continues in a step by step process. This step by step process keeps client involved and satisfied thus saving both Linkz Media and client time and money. Changes and recommendations are welcomed at this point. Drastic changes that can change the scope of the original agreement will be advised if any extra fees will be incurred. Once the design project has reached the final step, we will submit a final proof for the customer’s approval before submitting to production (PRINT JOBS MUST BE PAID IN FULL PRIOR TO PRINTING AND CAN NOT BE CANCELED, NO EXCEPTIONS).

Can i sit with you while you design?

This is called consulting. We charge an hourly rate for this starting at $75 an hour.

Photography & Weddings

Here you can get some FAQs answered about my photography.

Why hire a professional photographer?

Well because you want to avoid the horror stories of hiring your “relative with a camera” who is doing it as a wedding gift but have no clue what they doing.

Also if you like being a detective and tracker to track down your images from guests then you may not need to a hire a professional lol..

What is your style of photography?

I like to say my style is energetic and vivid.

Where are you located and where do you shoot?

I am located in Hartford, CT but my travels as a photographer goes from Boston to Miami.

So you travel?

YEP I DO! Contact me and lets work out details.

How much you charge for weddings?

Every wedding i have done is different in some shape or form. Hard to give a cut or dry answer for weddings. I like custom packages and my clients tend to go with custom packages…Contact me for pricing and availability.

Can you work with my kids/wife/husband etc? They dont like taking pictures!

Yes I can. Its an art and science to it. Just got to know how to direct their energy instead of controlling it. Often times this is where we do things to make them happy (so yes we may spend a little time spoiling them) and not try to “make a moment”. The key is to make the session easy going and fun.

As far as adults is concerned i know Jedi mind tricks. My sessions are usually easy going and fun. By the end of the session, they will be comfortable taking pictures.

Do i get to preview the pictures during the session?

I rarely show previews during the session — not because I’m trying to keep a secret or because you look bad, but because I’m trying to keep the energy up and help you stay focused and positive. I like to develop what is called a “flow”and constant pausing can break that flow.

Do you retouch?

Yes i do. I do my own retouching. I have a degree in graphic design.

Can you remake this photograph i saw on Pinterest?

Ehhhhh. Nope. I have my style and i respect other photographers and the craft. I will however give suggestions to make it our own from the image you are inspired by.

Can you pencil me in or hold the date?

Sure, right after a nonrefundable deposit to secure the date. Keep in mind i work on a first come first serve basis.